Pre-order Policy

Pre-Order Policy for Biggs Tiki:

Thank you for choosing Biggs Tiki for your pre-order purchase. We appreciate your support and are excited to offer you the opportunity to reserve our upcoming products. Please read the following pre-order policy to ensure a smooth ordering process:

  1. Product Availability: The products available for pre-order are currently in the production phase and are expected to be ready for shipping by the specified date mentioned on the product page.

  2. Pre-Order Reservation: By placing a pre-order, you are reserving the selected item(s) in advance. This guarantees that you will receive the product(s) as soon as they become available, and it secures your place in line.

  3. Payment: Full payment is required at the time of placing a pre-order to confirm your reservation. We accept various payment methods, such as credit/debit cards or online payment platforms. Please note that we do not offer any installment or layaway plans for pre-orders.

  4. Shipping and Delivery: Pre-ordered items will be shipped as soon as they are ready, usually within a few days of the specified availability date. Please note that the shipping time may vary depending on your location and the shipping method chosen during checkout.

  5. Changes to Shipping Dates: While we make every effort to meet the estimated availability date, please understand that unforeseen circumstances can arise during the production process. In such cases, we will communicate any changes to the shipping timeline via email or other designated communication channels.

  6. Cancellation and Refunds: If you wish to cancel your pre-order before the item has shipped, please contact our customer support team. We will process your cancellation and provide a full refund within a reasonable timeframe. However, please note that once the item has been shipped, the standard return and refund policy will apply.

  7. Communication and Updates: We will keep you informed about the progress of your pre-order via email or other means of communication provided during the checkout process. You will receive updates regarding the production status, shipping notifications, and any changes to the availability date.

  8. Limited Quantity: Pre-orders are subject to availability, and we reserve the right to limit the quantity of products that can be pre-ordered by an individual customer.

By placing a pre-order with Biggs Tiki, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this pre-order policy.

If you have any further questions or require assistance regarding your pre-order, please don't hesitate to contact our customer support team.

Thank you for choosing Biggs Tiki. We look forward to providing you with exceptional products and service.

Sincerely, Mike Biggs